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Hobex

Integration with Hobex – Process payments easily and securely

Sophie Notdurfter avatar
Written by Sophie Notdurfter
Updated this week

Introduction – Why connect Hobex?

By integrating Hobex, you enable your guests to pay quickly, securely, and effortlessly directly via your Guestnet platform. Whether it’s online checkout or booking add-on services—payments are processed end-to-end, fully integrated, and documented with full transparency.


Feature overview

  • Payment of fees for the weekly program

  • Online checkout: Guests can settle their bill digitally at the end of their stay and check out—no queuing required.

  • Automatic payment reconciliation: Payments are processed via Hobex and transferred into your PMS.

  • Secure payment processing: PCI DSS compliant, 3D Secure 2, GDPR-compliant processing.


How to set up the integration

  1. Ensure you have an active Hobex merchant account.

  2. Check whether your contract includes online payment functionality (e-commerce interface).

  3. Set up Hobex as a payment method in ASA and enter the Code "HOBEX".

ℹ️ You can connect Hobex to Guestnet directly by yourself. A detailed guide can be found in our article on the integration.

Attached you will find an overview of the requirements needed for the connection.

Requirements for the connection:

  • Your Hobex API credentials (EntityID and AccessToken), provided by Hobex


Support

Hobex is an external interface to Guestnet. The integration into Guestnet is free of charge—no additional fees from Guestnet apply. Please note that costs may be incurred by Hobex itself, if applicable.
Our Customer Success Team will be happy to advise you on optimal implementation:
📩 [email protected]

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