Introduction – What benefits does the integration from Opera Cloud offer me?
The integration with the Opera Cloud Property Management System via the Oracle Hospitality Integration Platform (OHIP) enables an automated exchange of booking and guest data with your Guestnet platform. This digitises and streamlines processes such as check-in, check-out, and invoice display – delivering a modern guest experience while reducing manual work at the front desk.
Function Overview
These features are available in the Opera Cloud module:
Feature | Description | Opera Cloud |
| Guests can log in to the app | ✅ |
| Guests can log in to the app before arrival | ✅ |
| Guest can view invoice items | ✅ |
| Invoice items can be viewed prior to arrival | ✅ |
| Invoice can be displayed per individual guest | ❌ |
| Invoice can be displayed per room | ❌ |
| Invoice can be displayed per reservation | ✅ |
| Bookings in Guestnet can be posted directly to the PMS account | ⚠️ |
| Guests can complete registration forms online | ⚠️ |
| Guests can check in themselves | ⚠️ |
| Guests can pay their room bill | ⚠️ |
| Release of the accommodation | ⚠️ |
| Several room guests can be registered |
|
| Marketing Consent can be registered |
|
| / Tags |
|
| SPA treatments can be displayed | ❌ |
| SPA treatments will be displayed upon arrival |
|
| SPA treatments can be booked directly through the app | ❌ |
✅ = available | ⚠️ = available but not yet implemented | ❌ = not available
How to set up the Opera Cloud module
ℹ️ You can connect Opera Cloud directly by yourself. A detailed guide can be found in our article on the integration.
Below is an overview of the requirements needed for integration:
Requirements for the connection:
A Client ID, Client Secret, Enterprise ID, Hotel ID & Gateway URL provided by Opera Cloud
Enabled access to the required OHIP APIs (e.g. Reservation, Guest Profile, Financials)
FAQ
Which data is synchronised?
Which data is synchronised?
The following data is transmitted as part of the integration between Guestnet and Opera Cloud:
Reservation Data:
Name
Stay period
Email address
Guest Data from Forms (e.g., Pre-Check-in):
Name
Address
Gender
Date of birth
Email
Phone number
Stay-related Information
Support
Our Customer Success Team will gladly support you to connect your Opera Cloud system and with the optimal setup:
📩 [email protected]