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Hotel Information

Provide all important information digitally and clearly

Sophie Notdurfter avatar
Written by Sophie Notdurfter
Updated over a month ago

Introduction – What does this module bring me?

The Hotel Information module helps you provide important information for your guests clearly and digitally – directly within your Guestnet. Your guests find everything they need at a glance: check-in times, meal times, wellness offers, and much more – mobile optimized, multilingual, and always up to date.

Feature Overview

These features are available in the Hotel Information module:

  • Structure main information individually (e.g., “Check-in times,” “Culinary,” “Wellness”)

  • Create unlimited categories and sub-items

  • Multilingual content with text, images, and PDF files

  • Drag & Drop for easy sorting

  • Deactivate individual entries without deleting them
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How to set up the Hotel Information module

  1. Open the backend in the area Guestapp > Hotel Information

  2. Click in the top right on “Main Information” to define the main sections (e.g., Check-In, Check-Out, Food, Wellness):

    • Add new main information or edit existing ones
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    • Sub-items like breakfast, lunch, dinner can be added with times
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  3. Click on “+ new category” to define additional areas (e.g., Regional Tips, FAQ)

  4. Create individual content under “New Entry”:

    • Insert texts per language

    • Add images or PDFs (optional)

    • Formatting such as bold, italic, tables, etc. is possible
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  5. Assign the entry to the appropriate category

  6. Save the entry – it will then appear under the corresponding main information
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FAQ about the module

Does the guest need to be logged in to use the module?

No, all information is visible without login.

Note: If it has been specified in the main menu that the module is only visible to logged-in guests, it can only be viewed by registered users.

Can categories be sorted individually?

Yes, drag & drop allows free sorting of categories and entries. However, the main information cannot be arranged freely.

Can I change the order of the main information entries?

At the moment, this is not possible. The main information entries cannot be manually reordered. If you want to change the order, you need to delete the existing entries and recreate them in the desired sequence.
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Can entries be temporarily hidden?

Yes, the “Published” switch allows content to be deactivated and reactivated at any time.

Are multilingual entries possible?

Yes, texts in multiple languages can be managed for each entry.

Support

The Hotel Information module is available for all packages [Essential, Premium, Professional]. Our Customer Success Team will be happy to advise you on how to make the most of the module:
📩 [email protected]

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