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ASA Wellness Planer

How to connect Guestnet with the ASA Wellness Planner

Sophie Notdurfter avatar
Written by Sophie Notdurfter
Updated over 3 weeks ago

Introduction – What does the integration of my ASA Wellness Planer do for me?

The ASA Wellness Planner helps you digitally capture SPA requests and synchronize them directly with the ASA system. It ensures a seamless, modern booking experience – directly integrated into your Guestnet platform.

Feature Overview

These features are available in the ASA Wellness Planner module:

  • Automatic transfer of spa requests into the ASA system

  • Direct integration with the ASA module “Reservation Service (Extended)”

  • Linking of Guestnet products with ASA treatments

  • Flexible control over bookable times, rooms, and staff

  • Real-time booking status updates in the “My Stay” section for guests
    ​

How to set up the ASA Wellness Planner

ASA Configuration

Set user permissions:
Go to ASA > Settings > System > Users > Tab “Web”
→ Tick the box “Reservation Service (Extended)”
→ The Guestnet user must have this permission

Activate required ASA functions:

  • getSpaAppointments

  • getSpaTreatments

  • getSpaEmployees

  • getAvailableSpaSlots

  • postSpaAppointment

Configure treatments:

  • Restrict bookability:
    Treatments can be limited to specific weekdays and times
    ​

  • Assign treatment rooms:
    Go to Hotel > Settings > Treatment Rooms and assign relevant treatments
    ​

  • Assign staff:
    In General > Master Data > Staff, assign treatments/staff members
    ​

  • Define availability:
    In General > Master Data > Staff, set working hours for each employee
    ​

  • Set start time grid:
    In Settings > System > System Configuration > Operation > Spa
    ​

Guestnet Configuration

  1. Find ASA treatment code:
    In ASA > Hotel > Master Data > Treatments
    ​

  2. Open treatment in Guestnet:
    → Enter the ASA code in the “Product ID in PMS” field
    ​

  3. Save and test:
    The connection is now active – spa treatments can be booked directly
    ​

Booking a SPA treatment (from the guest's perspective)

  • The guest selects the desired treatment and clicks “Request”

  • A confirmation email is automatically sent to the guest

  • The hotel receives a notification at the same time

  • The booking is automatically transferred into the ASA system (status: Reserved)
    ​

  • Once the booking is set to “Confirmed” in ASA, the status is also updated in the guest's “My Stay” section in Guestnet
    ​

FAQ about the module

Is this module available for free?

The connection is free for all clients with “Wellness & Beauty” and “Guest Login” enabled. However, the ASA module “Reservation Service (Extended)” is paid.

What happens when a treatment is requested?

The request is transmitted directly to ASA and entered as a booking with the status Reserved.

Can I customize the bookable time slots?

Yes, ASA allows full control over time slots, availability, and bookability rules.

Can different start time grids be set for direct bookings and online bookings in the Wellness Planner?

No, different start time grids for direct bookings and online bookings cannot be set independently.

For direct bookings, the desired time must be adjusted manually in a second step. This means that the treatment is first booked at an available time, and afterwards the booking is edited to enter the correct desired time.

Example: A guest wants to book a massage at 2:30 PM. However, the start time grid only allows bookings at 2:00 PM or 3:00 PM. The treatment is therefore initially booked at 2:00 PM. Afterwards, the booking is edited and the time is changed to 2:30 PM.
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Can treatment packages be linked together?

No, treatment packages cannot be linked.
Since they usually consist of multiple treatments, an automated transfer is not possible.

Do you want to connect your ASA Wellness Planner?

Our Customer Success Team will be happy to assist you with the optimal use of the module.
📩 [email protected]

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