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ASA Wellness Planer

How to connect Guestnet with the ASA Wellness Planner

Sophie Notdurfter avatar
Written by Sophie Notdurfter
Updated over a week ago

Introduction – What does this module do for me?

The ASA Wellness Planner helps you digitally capture spa requests and synchronize them directly with the ASA system. It ensures a seamless, modern booking experience – directly integrated into your Guestnet platform.

Feature Overview

These features are available in the ASA Wellness Planner module:

  • Automatic transfer of spa requests into the ASA system

  • Direct integration with the ASA module “Reservation Service (Extended)”

  • Linking of Guestnet products with ASA treatments

  • Flexible control over bookable times, rooms, and staff

  • Real-time booking status updates in the “My Stay” section for guests
    ​

How to set up the ASA Wellness Planner

ASA Configuration

Set user permissions:
Go to ASA > Settings > System > Users > Tab “Web”
→ Tick the box “Reservation Service (Extended)”
→ The Guestnet user must have this permission

Activate required ASA functions:

  • getSpaAppointments

  • getSpaTreatments

  • getSpaEmployees

  • getAvailableSpaSlots

  • postSpaAppointment

Configure treatments:

  • Restrict bookability:
    Treatments can be limited to specific weekdays and times
    ​

  • Assign treatment rooms:
    Go to Hotel > Settings > Treatment Rooms and assign relevant treatments
    ​

  • Assign staff:
    In General > Master Data > Staff, assign treatments/staff members
    ​

  • Define availability:
    In General > Master Data > Staff, set working hours for each employee
    ​

  • Set start time grid:
    In Settings > System > System Configuration > Operation > Spa
    ​

Guestnet Configuration

  1. Find ASA treatment code:
    In ASA > Hotel > Master Data > Treatments
    ​

  2. Open treatment in Guestnet:
    → Enter the ASA code in the “Product ID in PMS” field
    ​

  3. Save and test:
    The connection is now active – spa treatments can be booked directly
    ​

Booking a spa treatment (from the guest's perspective)

  • The guest selects the desired treatment and clicks “Request”

  • A confirmation email is automatically sent to the guest

  • The hotel receives a notification at the same time

  • The booking is automatically transferred into the ASA system (status: Reserved)
    ​

  • Once the booking is set to “Confirmed” in ASA, the status is also updated in the guest's “My Stay” section in Guestnet
    ​

FAQ about the module

Is this module available for free?

The connection is free for all clients with “Wellness & Beauty” and “Guest Login” enabled. However, the ASA module “Reservation Service (Extended)” is paid.

What happens when a treatment is requested?

The request is transmitted directly to ASA and entered as a booking with the status Reserved.

Can I customize the bookable time slots?

Yes, ASA allows full control over time slots, availability, and bookability rules.

Want to connect your ASA Wellness Planner?

Our Customer Success Team will be happy to assist you with the optimal use of the module.
📩 [email protected]

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