Introduction – What does this module offer me?
The Re:Guest Chat module helps you communicate with your guests quickly and easily – directly via the guest menu. It provides a modern, contactless experience, allowing guests to ask questions or receive information at any time.
Feature Overview
The following features are available in the Re:Guest Chat module:
Integration of the Re:Guest chatbot directly in the guest view
Display of the chat in the Quick Menu and as a persistent button at the bottom right
Seamless real-time communication with your guests
Optional: GDPR-compliant, mobile-optimized, automatic synchronization with Re:Guest
How to Set Up Re:Guest Chat
Go to the backend and open Settings > Data base
Enter the Re:Guest API Base URL and the Request Facility Code
Save your settings
Navigate to Dashboard > Edit Main Menu > Quick Actions
Activate the chat using the green button
Use drag & drop to position the chat icon where you want it
FAQs About This Module
What data is stored?
What data is stored?
All chat conversations are processed according to Re:Guest’s data protection policies. No data is stored in Guestnet.
Would you like to activate this module?
Re:Guest is an external interface for Guestnet. The integration into Guestnet is free of charge – there are no additional fees from Guestnet. Please note that fees may be charged by Re:Guest.
Our Customer Success Team will be happy to advise you on the best integration:
📩 [email protected]