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Aida

Leimegger Laura avatar
Written by Leimegger Laura
Updated this week

Introduction – What does this module offer me?

The AIDA interface helps you offer your guests a modern, digital stay. With the Pre Check-in Login, your guests can log in before arrival and manage important data – for a contactless and convenient guest experience directly integrated into your Guestnet platform.


Feature overview

These features are available with the AIDA integration:

Feature

Description

AIDA

Login

The guest can log in via the app

Login before arrival

The guest can log in via the app before arrival

Invoice

Guests can view their invoice items

Invoice before arrival

Guests can view invoice items before arrival

Invoice per guest

The invoice can be displayed per guest

Invoice per room

The invoice can be displayed per room

Invoice per reservation

The invoice can be displayed per reservation

SPA display

SPA treatments can be displayed

SPA display from arrival

SPA treatments are shown from arrival

SPA reservation

SPA treatments can be booked

Direct posting

Bookings in GN can be posted directly to the PMS account

Registration data

Guests can fill in registration data

Web check-in

Guest can check in themselves

Payment

Guest can pay their room bill

Check-out

Guest can check out of the accommodation

✅ = available | ❌ = not available


Note: If the Pre Check-in Login email is activated, AIDA must be informed how many days in advance this feature should be available. This can be set from 1 to 7 days.


How to set up the AIDA integration

ℹ️ PMS systems can currently only be connected by our Customer Success Team. We are already working on a solution for you to do this independently.

Below you find an overview of the requirements needed for the connection:

  • Client ID (Login)

  • Token (Password)

  • Hotel ID


FAQ about the AIDA integration

How often is the data synchronized?

Data synchronization takes place in real time if the webhooks are set up correctly. If no webhooks are provided, synchronization occurs once a day.



Interested in this feature?

After expanding your Guestnet with this Guest Login module, your guests can easily use the login. Our Customer Success Team will gladly handle the connection to your AIDA PMS and support you with the optimal setup:
📩 [email protected]


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