Guestnet

Introduction – What benefits does the Integration from CASABLANCA offer me?

The CASABLANCA interface helps you offer your guests a modern, digital stay. With the Pre Check-in Login, your guests can log in before arrival and manage important data – for a contactless and convenient guest experience directly integrated into your Guestnet platform.

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These features are available with the CASABLANCA interface:

How to set up the CASABLANCA interface

ℹ️ You can connect CASABLANCA directly by yourself. A detailed guide can be found in our <a href="https://support.guest.net/en/articles/11598841-settings">article on the integration</a>.

Below is an overview of the requirements needed for integration:

A valid Password &amp; URL to the PMS system provided by CASABLANCA

Web Check-in: If required, the CheckIn-Assistant module is needed in Casablanca.

Guest registration data: Requires either the PreCheckIn module or the CheckIn-Assistant.

Check-out: Requires the CheckOut-Assistant module.

- A valid Password &amp; URL to the PMS system provided by CASABLANCA
- Web Check-in: If required, the CheckIn-Assistant module is needed in Casablanca.
- Guest registration data: Requires either the PreCheckIn module or the CheckIn-Assistant.
- Check-out: Requires the CheckOut-Assistant module.

If the CASABLANCA interface and the welcome email are activated, the welcome email is always sent at minute 06, 26, and 47 of each hour – for example, at 10:06, 10:26, or 10:47.

What is the welcome email sending interval?

Our Customer Success Team will gladly support you with the optimal CASABLANCA setup: 📩 <a href="" rel="nofollow noopener noreferrer" target="_blank">support@guest.net</a>

CASABLANCA

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Feature	Description	CASABLANCA
`LOGIN`	Guests can log in to the app	✅
`LOGIN BEFORE ARRIVAL`	Guests can log in to the app before arrival	✅
`INVOICE`	Guest can view invoice items	✅
`INVOICE BEFORE ARRVIAL`	Invoice items can be viewed prior to arrival
`INVOICE PER GUEST`	Invoice can be displayed per individual guest	❌
`INVOICE PER ROOM`	Invoice can be displayed per room	❌
`INVOICE PER RESERVATION`	Invoice can be displayed per reservation	✅
`DIRECT POSTING`	Bookings in Guestnet can be posted directly to the PMS account	❌
`PRE CHECK-IN`	Guests can complete registration forms online	✅
`ONLINE CHECK-IN`	Guests can check in themselves	✅
`PAYMENT`	Guests can pay their room bill	✅
`CHECK-OUT`	Release of the accommodation	✅
`MULTIPLE GUEST`	Several room guests can be registered
`MARKETING-CONSENT (Opt-In)`	Marketing Consent can be registered
`MARKETING CODES`	/ Tags
`SPA DISPLAY`	SPA treatments can be displayed	❌
`SPA DISPLAY FROM ARRIVAL`	SPA treatments will be displayed upon arrival
`SPA RESERVATION`	SPA treatments can be booked directly through the app	❌

CASABLANCA

Introduction – What benefits does the Integration from CASABLANCA offer me?

Feature overview

Feature

Description

CASABLANCA

How to set up the CASABLANCA interface

FAQ

What is the welcome email sending interval?

Support