Introduction – What does this interface offer me?
The Casablanca interface helps you offer your guests a modern, digital stay. With the Pre Check-in Login, your guests can log in before arrival and manage important data – for a contactless and convenient guest experience directly integrated into your Guestnet platform.
Feature overview
These features are available with the Casablanca interface:
Feature | Description | Casablanca |
Pre Check-in | Guest can check in before arrival | ✅ |
Login | Guest can log in via the app | ✅ |
Invoice | Guests can view their invoice items | ✅ |
Invoice per guest | The invoice can be displayed per guest | ❌ |
Invoice per room | The invoice can be displayed per room | ❌ |
Invoice per reservation | The invoice can be displayed per reservation | ✅ |
SPA display | SPA treatments can be displayed | ❌ |
SPA display from arrival | SPA treatments visible from arrival | ❌ |
SPA booking | SPA treatments can be booked | ❌ |
Direct posting | Bookings in GN can be posted directly to PMS account | ❌ |
Registration data | Guests can complete their registration data | ❌ |
Web check-in | Guest can check themselves in | ❌ |
Payment | Guest can pay their room bill | ❌ |
Check-out | Release of the accommodation | ❌ |
✅ = available | ❌ = not available
How to set up the Casablanca interface
ℹ️ PMS interfaces can currently only be connected by our Customer Success Team. We are already working on a solution for you to do this independently.
Below you find an overview of the requirements needed for the connection:
Client ID (Login)
Token (Password)
Hotel ID
FAQ about the Casablanca interface
What is the welcome email sending interval?
What is the welcome email sending interval?
If the Casablanca interface and the welcome email are activated, the welcome email is always sent at minute 06, 26, and 47 of each hour – for example, at 10:06, 10:26, or 10:47.
How often is the data synchronized?
How often is the data synchronized?
Data synchronization takes place in real time if the webhooks are set up correctly. If no webhooks are provided, synchronization occurs once a day.
Interested in this interface?
After expanding your Guestnet with this interface, your guests can easily use the login. Our Customer Success Team will gladly handle the connection to your Casablanca PMS and support you with the optimal setup:
📩 [email protected]