Introduction – What does this interface offer me?
The Elite interface helps you offer your guests a modern, digital stay. With login and pre check-in, your guests can register before arrival, view invoices per room, and see available SPA services – all conveniently via your Guestnet platform.
Feature overview
These features are available with the Elite interface:
Feature | Description | Elite |
Pre Check-in | Guest can check in before arrival | ✅ |
Login | Guest can log in via the app | ✅ |
Invoice | Guests can view their invoice items | ✅ |
Invoice per guest | The invoice can be displayed per guest | ❌ |
Invoice per room | The invoice can be displayed per room | ✅ |
Invoice per reservation | The invoice can be displayed per reservation | ❌ |
SPA display | SPA treatments can be displayed | ✅ |
SPA display from arrival | SPA treatments visible from arrival | ❌ |
SPA booking | SPA treatments can be booked | ❌ |
Direct posting | Bookings in GN can be posted directly to PMS account | ❌ |
Registration data | Guests can complete their registration data | ❌ |
Web check-in | Guest can check themselves in | ❌ |
Payment | Guest can pay their room bill | ❌ |
Check-out | Release of the accommodation | ❌ |
✅ = available | ❌ = not available
How to set up the Elite interface
ℹ️ PMS interfaces can currently only be connected by our Customer Success Team. We are already working on a solution for you to do this independently.
Below you find an overview of the requirements needed for the connection:
Client ID (Login)
Token (Password)
Hotel ID
Additional setup information
Customers: If you use the Elite interface with Guestnet, please let us know your contact person at Elite. We will then contact them to ensure the access data is set up correctly.
Once you confirm the Elite offer, they will set it up on their side.Partner: You will receive a user and a password/token from us by email, which must be stored in your system.
Access: Access should be restricted to Guestnet IP addresses. Here is the link to Guestnet’s current IP addresses.
FAQ about the Elite interface
How often is the data synchronized?
How often is the data synchronized?
Data synchronization takes place in real time if the webhooks are set up correctly. If no webhooks are provided, synchronization occurs once a day.
Interested in this interface?
After adding this interface to your Guestnet, your guests can easily log in. Our Customer Success Team will gladly handle the connection to your Elite PMS and support you with the optimal setup:
📩 [email protected]