Introduction – What does this interface do for me?
The Ericsoft interface helps you offer your guests a modern, digital stay. With the pre-check-in login, your guests can register before arrival and manage important information – for a contactless and convenient guest experience directly within your Guestnet platform.
Function overview
These functions are available with the Ericsoft integration:
Function | Description | Ericsoft |
Login | The guest can log in via the app | ✅ |
Login before arrival | The guest can log in before arrival | ✅ |
Invoice | Guests can view invoice items | ✅ |
Invoice per reservation | The invoice can be displayed per reservation | ✅ |
Invoice before arrival | Guests can view invoice items before arrival | ❌ |
Invoice per guest | The invoice can be displayed per guest | ❌ |
Invoice per room | The invoice can be displayed per room | ❌ |
SPA display | SPA treatments can be displayed | ❌ |
SPA display from arrival | SPA treatments are displayed starting from arrival | ❌ |
SPA booking | SPA treatments can be booked | ❌ |
Direct posting | Bookings in GN can be posted directly to the PMS account | ❌ |
Guest registration data | Guest can fill out registration data | ❌ |
Web check-in | Guest can check in independently | ❌ |
Payment | Guest can pay their room invoice | ❌ |
Check-out | Guest can release the accommodation | ❌ |
✅ = available | ❌ = not available
How to set up the Ericsoft integration
ℹ️ You can connect Ericsoft directly by yourself. A detailed guide can be found in our article on the integration.
Below is an overview of the requirements needed for integration:
Requirements for the connection:
A valid user, Password, Operator Code, PMS Hotel ID & URL to the PMS system provided by Ericsoft
FAQ about the Ericsoft integration
How often is the data synchronized?
How often is the data synchronized?
By default, the data is synchronized every 30 minutes. However, this can be controlled by Ericsoft.
Support
After expanding your Guestnet with this interface, your guests can easily use the login.
Our Customer Success Team will gladly support you with the connection to your ericsoft PMS and with the optimal setup:
📩 [email protected]