Introduction – What benefits does the integration from Ericsoft offer me?
The Ericsoft interface helps you offer your guests a modern, digital stay. With the pre-check-in login, your guests can register before arrival and manage important information – for a contactless and convenient guest experience directly within your Guestnet platform.
Function overview
These functions are available with the Ericsoft integration:
Feature | Description | Ericsoft |
| Guests can log in to the app | ✅ |
| Guests can log in to the app before arrival | ✅ |
| Guest can view invoice items | ✅ |
| Invoice items can be viewed prior to arrival | ❌ |
| Invoice can be displayed per individual guest | ❌ |
| Invoice can be displayed per room | ❌ |
| Invoice can be displayed per reservation | ✅ |
| Bookings in Guestnet can be posted directly to the PMS account | ❌ |
| Guests can complete registration forms online | ❌ |
| Guests can check in themselves | ❌ |
| Guests can pay their room bill | ❌ |
| Release of the accommodation | ❌ |
| Several room guests can be registered |
|
| Marketing Consent can be registered |
|
| / Tags |
|
| SPA treatments can be displayed | ❌ |
| SPA treatments will be displayed upon arrival | ❌ |
| SPA treatments can be booked directly through the app | ❌ |
✅ = available | ❌ = not available
How to set up the Ericsoft integration
ℹ️ You can connect Ericsoft directly by yourself. A detailed guide can be found in our article on the integration.
Below is an overview of the requirements needed for integration:
Requirements for the connection:
A valid user, Password, Operator Code, PMS Hotel ID & URL to the PMS system provided by Ericsoft
FAQ
How often is the data synchronized?
How often is the data synchronized?
By default, the data is synchronized every 30 minutes. However, this can be controlled by Ericsoft.
Support
Our Customer Success Team will gladly support you with the connection to your Ericsoft PMS and with the optimal setup:
📩 [email protected]