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Incert

Retain guests and highlight benefits – with the Incert loyalty program directly in Guestnet

Sophie Notdurfter avatar
Written by Sophie Notdurfter
Updated over a month ago

Introduction – What are the benefits of integrating Incert?

By connecting Incert to Guestnet via API, you can integrate your loyalty program directly into your digital guest information system. Your guests benefit from personalized rewards while you actively strengthen customer loyalty – automated and efficient.


Feature overview

  • Integration of the Incert loyalty program via API into Guestnet

  • Creation of a Guest Profile

  • Display of point balances or vouchers directly in the guest profile

  • Automated synchronization of member data between Incert and Guestnet

  • GDPR-compliant data processing


How to integrate Incert

  1. Request API access
    Contact Incert to receive your individual API credentials.

  2. Activate the interface
    Log in to your Guestnet backend and activate the Incert interface under Settings > Integrations.

  3. Enter access data
    Enter the provided API data from Incert into Guestnet and test the connection.

  4. Check the integration
    Verify that your guests’ loyalty data is displayed correctly. Adjust the content in the backend if necessary.


FAQ

What are the benefits of integrating Incert into Guestnet?

You combine a professional loyalty program with your digital guest information system – for more return guests and stronger customer loyalty.

What data is exchanged between Guestnet and Incert?

Typically, point balances, membership status, and relevant voucher data are synchronized. The exact data set depends on your Incert configuration.


Support

Incert is an external interface to Guestnet. The integration into Guestnet is free of charge – there are no additional fees from Guestnet. Please note that Incert may charge its own licensing or setup fees.
Our Customer Success Team will gladly assist you with the setup:
📩 [email protected]

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