Add registrations
Guests can register themselves or be registered by an employee in the backend.
In the backend, click on the registrations (number of participants) for the desired event.
A subpage then opens where the guest can be registered. You can also add + more participants there.
If Guestnet is linked to a PMS system, the selection of guests is displayed.
The guest automatically receives a confirmation email upon registration.
Manage registrations
Under Weekly program > Registrations, you will find an overview of all registrations for the individual activities with active registration.
Each registration can be edited, meaning more participants can be added, canceled, or participants contacted by email.
Via the envelope icon in the registration overview or under "Show registrations", you can send emails directly.
You have the option to send the message
to everyone (participants and guests on the waiting list),
only to registered guests, or
only to guests on the waiting list.
You can customize this automated email.
Go to Guestapp > Weekly Program > Settings > Settings > Participation by waiting list e-mail.
Here, you can adjust both the email content and the subject line.
IMPORTANT: The activity name is automatically included in the subject line so that the guest immediately knows which activity it refers to. This part of the subject cannot be changed.
Export
You can export and print a list of all participants. When exporting all registrations globally, you can select the export period with a date filter. The date refers to the registration date, not the activity date.
To export a single day, enter the date of the current day and the following day.
Cancellation
Cancellation is only possible as long as the registration is active. The registered email address receives a notification as soon as a guest registers or cancels.
If a registration is canceled by the reception, the guest and the registered email address do not receive an automatic email.
If online payment is enabled, cancellation can only be done in the admin area. Guests cannot cancel their registration in the guest view. Refunds can be issued in the admin area if necessary.
If a minimum number of participants is activated for an activity, a registration can only be cancelled in the guest view if the minimum number of participants is still met after the cancellation.
FAQ
How does the reminder email work?
How does the reminder email work?
Guests automatically receive a reminder email if they have registered for an activity – activatable in the settings.