Introduction – What benefits does the integration from INNGuest offer me?
Thanks to this interface, your hotel guests can conveniently view their booked activities in the MyHoliday section of the Guestnet app. The advantage: you enhance guest comfort, reduce manual administrative work, and strengthen the digital experience throughout the stay.
Feature Overview
These features are available with the INNGuest interface:
Function | Description | Status |
Login | Guests can log in to the app | ✅ |
Pre-Arrival Login | Guests can log in before arrival | ✅ |
Invoice | Invoice items can be viewed | ❌ |
Pre-Arrival Invoice | Invoice items can be viewed before arrival | ❌ |
Invoice per Guest | The invoice can be shown per guest | ❌ |
Invoice per Room | The invoice can be shown per room | ❌ |
Invoice per Reservation | The invoice can be shown per reservation | ❌ |
SPA View | SPA treatments can be displayed | ❌ |
SPA Booking | SPA treatments can be booked | ❌ |
Direct Posting | Guestnet bookings can be posted directly to the PMS account | ❌ |
Pre-Check-in | Guests can enter their registration data | ❌ |
Web Check-in | Guests can check in themselves | ❌ |
Payment | Guests can pay their room bill | ❌ |
Check-Out | Guests can release their accommodation | ❌ |
✅ = available | ❌ = not available
How to set up the INNGuest integration
ℹ️ You can connect INNGuest on your own. A detailed step-by-step guide is available in our integration article.
Requirements for integration:
A valid INNGuest username and password, provided by Innconcepts.
FAQ
Can guests view their full room invoice via the interface?
Can guests view their full room invoice via the interface?
No, in the current integration only weekly program registrations are visible. A full room invoice or payment via the Guestnet app is currently not available.
Support
If you have questions about the best way to integrate this interface, feel free to contact our Customer Success Team:
📩 [email protected]
Our team will support you with analysis, setup, and go-live – so your spa services become digitally visible and bookable.