Introduction – What are the benefits of the Account area?
With the Account area, you provide a central point for personal settings and legal content. Guests can easily find relevant information and independently manage or delete their data. This reduces support requests, increases transparency, and strengthens trust in your digital guest experience.
Feature overview
The Account area includes the following functions:
Central management of personal settings
Access to legal notice, accessibility statement, and privacy policy
Language selection directly within the Account area
Logout function within the Account area
One click return to the homepage via the navigation from almost all pages
Personal Data section to request stored data via email
Delete Account section for complete and permanent removal of personal data
GDPR note:
Guests can independently request their personal data or delete their account. This supports you in fulfilling legal obligations regarding data access and deletion.
Personal Data
Request Data
In this section, guests can request their stored personal data and receive it via email.
Delete Account
Here, the account can be completely removed from Guestnet. All stored personal data will be deleted or anonymized. Account recovery is not possible.
Communication
Guests can define how they would like to receive notifications from Guestnet: via push notifications, email, or both.
Language
Here, the preferred application language can be selected. By default, Guestnet opens in the browser language of the end device.
Imprint
Provides access to the legal notice.
Accessibility
Offers an overview of all relevant accessibility information.
Privacy
Guests can centrally manage their consent to the privacy policy and view the related information.
FAQ
Where can guests find the legal notice and privacy policy?
Where can guests find the legal notice and privacy policy?
These documents are centrally available within the Account area and accessible at any time.
How can guests request their personal data?
How can guests request their personal data?
In the Personal Data section, guests can submit a request. After submission, they automatically receive an email containing their stored information.
What happens when a guest deletes their account?
What happens when a guest deletes their account?
When selecting Delete Account, all personal data is permanently anonymized. The account cannot be accessed afterward.
Support
If you have any questions about the structure or functionality of the Account area, our Customer Success Team is at your disposal: