Sharing activities from the weekly programme
Activities from the weekly programme can be shared from the main account with subordinate accounts.
This is how sharing works:
Open the weekly programme in the main account.
Create a new activity or edit an existing activity.
Select the subordinate accounts for which the activity should be available.
Save the activity.
The activity will then be available for the selected subordinate accounts.
Note: The shared activities can only be edited in the main account. To make clear which activities are shared, we display a blue button "shared" and an eye icon at the end of the activity. The subordinate account can still create it's own activities which are then also editable.
Registrations
Only the host hotel sees all registrations. Hotels with read-only access only see their own registrations. In the respective guest view, the correct total number of registrations is always displayed regardless.
Cancellation
If an appointment is cancelled by the host hotel, the corresponding cancellation email can be seen in the host hotel's mail log. The overview of sub-accounts will also show the relevant activity as cancelled.
Support
Do you have multiple Guestnet accounts and want to use Multi-Property?
Our Customer Success Team will be happy to support you with the setup and review with you which account should be used as the main account and which Guestnets should be assigned to it: