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VisBook

Integration with VisBook – Setting Up the Interface

Written by Sophie Notdurfter
Updated over a week ago

Introduction – What benefits does the integration from VisBook offer me?

The integration with the property management system VisBook helps you automatically synchronize reservation and guest data with your Guestnet platform. This allows you to digitize the check-in process, reduce manual effort, and offer your guests a fully connected experience.


Feature Overview

These features are available with the VisBook integration:

Feature

Description

Visbook

LOGIN

Guests can log in to the app

LOGIN BEFORE ARRIVAL

Guests can log in to the app before arrival

INVOICE

Guest can view invoice items

INVOICE BEFORE ARRVIAL

Invoice items can be viewed prior to arrival

INVOICE PER GUEST

Invoice can be displayed per individual guest

INVOICE PER ROOM

Invoice can be displayed per room

INVOICE PER RESERVATION

Invoice can be displayed per reservation

⚠️

DIRECT POSTING

Bookings in Guestnet can be posted directly to the PMS account

⚠️

PRE CHECK-IN

Guests can complete registration forms online

⚠️

ONLINE CHECK-IN

Guests can check in themselves

⚠️

PAYMENT

Guests can pay their room bill

⚠️

CHECK-OUT

Release of the accommodation

⚠️

MULTIPLE GUEST

Several room guests can be registered

MARKETING-CONSENT (Opt-In)

Marketing Consent can be registered

MARKETING CODES

/ Tags

SPA DISPLAY

SPA treatments can be displayed

SPA DISPLAY FROM ARRIVAL

SPA treatments will be displayed upon arrival

SPA RESERVATION

SPA treatments can be booked directly through the app

✅ = available | ⚠️ = available, but not yet implemented | ❌ = not available

  • Automatic import of reservations from VisBook into Guestnet

  • Synchronization of key guest data such as name, stay period, and room category


How to set up the VisBook integration

ℹ️ You can connect Visbook directly by yourself. A detailed guide can be found in our article on the integration.

Below is an overview of the requirements needed for integration:

Requirements for the connection:

  • A valid user, Password & URL to the PMS system provided by Visbook


FAQ

Which data is synchronized with VisBook?

The following data is exchanged between Guestnet and VisBook:

Reservation data:

  • Name

  • Stay period

  • Email address

Guest data from forms (e.g., pre-check-in):

  • Name

  • Address

  • Gender

  • Date of birth

  • Email

  • Phone number

  • Stay-related information

How often does the data sync with VisBook?

Data synchronization occurs every 5 minutes.


Support

Our Customer Success Team will gladly support you with the connection to your VisBook PMS and with the optimal setup:
📩 [email protected]

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