Introduction – What are the benefits of the integration?
The integration with the property management system VisBook helps you automatically synchronize reservation and guest data with your Guestnet platform. This allows you to digitize the check-in process, reduce manual effort, and offer your guests a fully connected experience.
Feature Overview
These features are available with the VisBook integration:
Feature | Description | Visbook |
| Guest can log into the app | ✅ |
| Guest can log in to the app before arrival | ✅ |
| Guest can view invoice items | ⚠️ |
| Invoice items can be viewed prior to arrival | ❌ |
| Invoice can be displayed per individual guest | ❌ |
| Invoice can be displayed per room | ❌ |
| Invoice can be displayed per reservation | ⚠️ |
| SPA treatments can be displayed | ❌ |
| SPA treatments can be booked directly through the app | ❌ |
| Bookings in Guestnet can be posted directly to the PMS account | ⚠️(tbc) |
| Guest fills in the registration data | ⚠️ |
| Guest can check in independently | ⚠️ |
| Guest can pay the room bill | ⚠️ |
| Guests can release the accomodation | ⚠️ |
✅ = available | ⚠️ = available but not yet implemented | ❌ = not available
Automatic import of reservations from VisBook into Guestnet
Synchronization of key guest data such as name, stay period, and room category
How to set up the VisBook integration
ℹ️ You can connect Visbook directly by yourself. A detailed guide can be found in our article on the integration.
Below is an overview of the requirements needed for integration:
Requirements for the connection:
A valid user, Password & URL to the PMS system provided by Visbook
FAQ – VisBook Integration
Which data is synchronized with VisBook?
Which data is synchronized with VisBook?
The following data is exchanged between Guestnet and VisBook:
Reservation data:
Name
Stay period
Email address
Guest data from forms (e.g., pre-check-in):
Name
Address
Gender
Date of birth
Email
Phone number
Stay-related information
How often does the data sync with VisBook?
How often does the data sync with VisBook?
Data synchronization occurs every 5 minutes.
Support
After expanding your Guestnet with this Guest Login module, your guests can easily use the login. Our Customer Success Team will gladly support you with the connection to your VisBook PMS and with the optimal setup:
📩 [email protected]