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Shiji

Seamless integration with your Shiji PMS – for up-to-date guest data in real time.

C
Written by Chris Neuner
Updated this week

Introduction – What does this integratino offer?

The Shiji module helps you automatically import guest and reservation data from your PMS and synchronize it with your Guestnet platform. It ensures a modern, connected guest experience and enables real-time data flow – directly integrated into your Guestnet environment.

Feature Overview

These features are available in the Shiji module:
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Feature

Description

Shiji

Login

Guest can log into the app

✅

Login pre Arrival

Guest can log in to the app before arrival

✅

Invoice

Guest can view invoice items

✅

Pre-Arrival Invoice

Invoice items can be viewed prior to arrival

✅

Invoice per Guest

Invoice can be displayed per individual guest

❌

Invoice per Room

Invoice can be displayed per room

❌

Invoice per Reservation

Invoice can be displayed per reservation

✅

SPA Display

SPA treatments can be displayed

❌

SPA Booking

SPA treatments can be booked directly through the app

❌

Direct Posting

Bookings in Guestnet can be posted directly to the PMS account

⚠️

Self-Check-in

Guests can complete registration forms online

⚠️

Check-Out

Guests can pay and check out via the app

⚠️

✅ = available | ⚠️ = available but not yet implemented | ❌ = not available

  • Automated Data Import from Shiji (SEP)
    Receive guest and reservation data directly from your PMS via webhooks.

  • Sync of Check-in Status & Room Information
    Any changes in Shiji are automatically updated in Guestnet.

  • Real-Time Billing Info Integration
    Guest folios including minibar or room service are displayed on request.

  • Individual Guest Updates (Individual Notifications)
    Guest profile changes are applied immediately to existing reservations.

How to Set Up the Shiji Integration

ℹ️ Currently, PMS systems can only be connected by our Customer Success Team. We are currently working on a self-service solution.

Below you will find an overview of the requirements necessary for the connection.

The Following Settings Must Be Made in Shiji When Using Webhooks

  1. Create Consumer

    • Open backend → Configuration → Organization Structure

    • Edit Vendor Integration → Open Configuration Entity Manager

    • Search for “Consumer” → Click “Add”

    • Code: GUESTNET, Description: Guestnet
      ​


      ​

  2. Create Webhook

    • Open Integrations > Webhook Manager

    • Add new webhook and use the previously created consumer

    • Enable authentication:

      • Method: Basic Authentication

      • Credentials will be provided by Guestnet
        ​

    • Create Webhook Group

      • Name: Guestnet Reservations

      • Method: POST

      • Webhook Types: Reservation Notification & Individual Notification

      • URL: Will be provided by Guestnet
        ​

  3. Set Up Sandbox Access & API Documentation

    • Register a user in the Shiji Documentation Center: docs.shijigroup.com

    • Request credentials & client ID via email from Shiji

    • Whitelist domain: connect.guestnet.info (Port 443)

FAQ About the Module

Which data is synchronized?

The following data is transmitted as part of the integration between Guestnet and Shiji:

Reservation data:

  • Name

  • Stay period

  • Email address

Guest data from forms (e.g. Pre Check-in):

  • Name

  • Address

  • Gender

  • Date of birth

  • Email

  • Phone number

  • Stay-related information

How often is the data synchronized?

Data synchronization occurs in real time, provided that the webhooks are correctly set up.
If no webhooks are configured, synchronization takes place once per day (not recommended).

Would You Like to Activate This Integration?

After expanding your Guestnet with this Guest Login module, your guests can easily use the login. Our Customer Success Team will gladly handle the connection to your Shiji PMS and support you with the optimal setup:
📩 [email protected]

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