Guestnet

Introduction – What benefits does the integration from Ibelsa offer me?

The integration of Ibelsa helps you automatically sync your guest data and bookings with your Property Management System (PMS). It enables a modern, contactless experience – directly integrated into your Guestnet platform.

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These features are available with the Ibelsa PMS module:

✅ = available | ⚠️ = available but not yet implemented | ❌ = not available

Automatic synchronization of guest data and bookings via Webhook

Seamless transfer of form and check-in data to Ibelsa

Real-time synchronization for guest changes

Flexible allocation to individual properties or locations

GDPR-compliant processing of all transmitted data

- Automatic synchronization of guest data and bookings via Webhook
- Seamless transfer of form and check-in data to Ibelsa
- Real-time synchronization for guest changes
- Flexible allocation to individual properties or locations
- GDPR-compliant processing of all transmitted data
   

Mobile optimization, automations (e.g. welcome message after successful data import)

ℹ️ You can connect Ibelsa directly by yourself. A detailed guide can be found in our <a href="https://support.guest.net/en/articles/11598841-settings">article on the integration</a>.

Below is an overview of the requirements needed for integration:

Password to the PMS system provided by Ibelsa

- Password to the PMS system provided by Ibelsa

Please check your login details and firewall settings. Our support team will be happy to help you.

What happens if the connection fails?

Our Customer Success Team will gladly support you to connect your Ibelsa PMS and with the optimal setup: 📩 <a href="https://support.guest.net/en/articles/11882414-aida">support@guest.net</a>

Integration with Ibelsa – Setting up the Interface

Ibelsa

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Feature	Description	Ibelsa
`LOGIN`	Guests can log in to the app	✅
`LOGIN BEFORE ARRIVAL`	Guests can log in to the app before arrival	✅
`INVOICE`	Guest can view invoice items	✅
`INVOICE BEFORE ARRVIAL`	Invoice items can be viewed prior to arrival	✅
`INVOICE PER GUEST`	Invoice can be displayed per individual guest	❌
`INVOICE PER ROOM`	Invoice can be displayed per room	❌
`INVOICE PER RESERVATION`	Invoice can be displayed per reservation	✅
`DIRECT POSTING`	Bookings in Guestnet can be posted directly to the PMS account	⚠️
`PRE CHECK-IN`	Guests can complete registration forms online	⚠️
`ONLINE CHECK-IN`	Guests can check in themselves	⚠️
`PAYMENT`	Guests can pay their room bill	⚠️
`CHECK-OUT`	Release of the accommodation	⚠️
`MULTIPLE GUEST`	Several room guests can be registered
`MARKETING-CONSENT (Opt-In)`	Marketing Consent can be registered
`MARKETING CODES`	/ Tags
`SPA DISPLAY`	SPA treatments can be displayed	❌
`SPA DISPLAY FROM ARRIVAL`	SPA treatments will be displayed upon arrival
`SPA RESERVATION`	SPA treatments can be booked directly through the app	❌

Ibelsa

Introduction – What benefits does the integration from Ibelsa offer me?

Feature Overview

Feature

Description

Ibelsa

How to set up the Ibelsa PMS

FAQ

What happens if the connection fails?

Support