The Order module helps you digitally handle the ordering process for food and beverages and provides your guests with a modern, contactless experience. It ensures easy management of orders, flexible serving locations, and automatic notifications – directly integrated into your Guestnet platform.

These features are available to you in the Order module:

Note: GDPR compliance, mobile optimization, automations

In the Categories and serving locations area, you can define how products are structured in the Order module and where orders should be served.

Create categories and serving locations and customize them individually (colors, restrictions, sublocations, notifications)

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Categories can be freely arranged by dragging and dropping using the gray dots before the category in the category overview.
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Both new and already stored areas can be edited.

Serving locations define where an order should be delivered or where it should be consumed, for example pool, terrace, bar or room. QR codes can also be generated for the serving locations.

When editing a serving location, several settings areas are available:

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In the General area, you can define the title of the serving location and optionally add an information text. The serving location can also be hidden if needed.

The information text is shown to guests during the ordering process and can be used, for example, for short explanations or important information.

The note text will be displayed to the guest as follows:

Sub-locations can be used to further divide the serving location, for example by lounger, table or area.

You can define whether the sub-location should be requested and whether it should be a required field.

There are two modes for sub-locations:

Free text field:
The guest can enter the sub-location manually, for example a table or lounger number.

Predefined options:
Fixed sub-locations can be created for guests to choose from, for example “Lounger 1”, “Lounger 2” or “Table 12”.

The predefined sub-locations can be activated or deactivated individually. This means guests can only select from the currently active options. This ensures more consistent information and makes it easier to assign orders correctly.

For each serving location, you can define individually where orders should be sent.

The following options are available:

If nothing is entered here, the general settings from the Order module are used.

It is also possible to deactivate the serving location for specific days.

A separate basic price per order can be set for each serving location.

This allows you to define a different service or delivery fee for specific areas, for example.

Individual opening hours can be defined for each serving location. In addition, specific weekdays can be deactivated if orders should not be possible for this serving location on those days.

Optionally, the time selection can be deactivated if the guest should not select a specific time.

Add new products or edit existing ones, including description, price, and image. If a product is only available on certain days, this can also be configured.

The tip function can be activated or deactivated in the Order module under “Settings”.

You can also define a custom Intro text.

Order Process:

Use the “Show Only” function to display only selected categories

Test the process with a test order or preview
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The Order module is part of the Pro package. Our Customer Success Team will be happy to advise you on how to use the module optimally:
📩 [email protected]