Introduction – What does integrating Ecogy bring you?
With the Ecogy integration, Guestnet enables seamless control of E‑charging stations. Your guests can start, monitor, and stop charging sessions directly in Guestnet. Billing is handled automatically by Ecogy via your PMS-System.
Feature Overview
Connect Guestnet to Ecogy charging stations
Start, monitor, and end charging sessions within Guestnet
Seamless guest experience without switching apps
Automatic billing via your PMS-System
Requirement: active PMS-System interface in Guestnet
How to Set Up theEcogy Module
Make sure that the PMS interface in Guestnet and the Electric Vehicle interface in Ecogy are activated.
ℹ️ You can connect Ecogy directly by yourself. A detailed guide can be found in our article on the integration.
Attached you will find an overview of the requirements needed for the connection.
Requirements for the connection:
Tenant ID provided by Ecogy
A compatible PMS
ASA -> activated EV interface
Xenus
CASABLANCA
5stelle
FAQ
What technical requirements are necessary?
What technical requirements are necessary?
You need an active and compatible PMS interface in Guestnet and compatible charging stations connected via Ecogy.
Who handles billing for charging sessions?
Who handles billing for charging sessions?
Billing is processed directly by Ecogy via your PMS-System.
Which modules do I need to use the Ecogy interface?
Which modules do I need to use the Ecogy interface?
To use the Ecogy interface in Guestnet, you need the Guests Login module in combination with your compatible PMS-System.
Until when can guests use the e-charging station?
Until when can guests use the e-charging station?
Guests can use the e-charging station until check-out.
How is a charging session billed if it starts before check-out but is only completed when driving off?
How is a charging session billed if it starts before check-out but is only completed when driving off?
During an active charging session, a stop code appears. Guests can only check out once the charging has been interrupted. This ensures that all charged kilowatt-hours are billed correctly.
Who provides ecogy?
Who provides ecogy?
Our South Tyrolean partner Ecogy is the developer of this electric charging station solution.
More information is available at: https://ecogy.it
What can I do if no e-charging stations are visible in the guest view?
What can I do if no e-charging stations are visible in the guest view?
Please contact your e-charging station provider or responsible contact person. The data is transmitted externally and can only be checked and updated by them.
Support
Ecogy is an extension to the Guest Login module in Guestnet. Enabling it in Guestnet is free of charge – Guestnet does not charge any additional fees. Please note that Ecogy may apply its own charges.
Our Customer Success Team is happy to advise you on optimal implementation:
📩 [email protected]